Privacy Policy for Flowbaze.nl and Flowbaze B.V.

Effective Date: 01-01-2024

Flowbaze B.V. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, Flowbaze.nl, or engage with our services.

1. Data Controller

Flowbaze B.V.
Address: Heideveldweg 32, 1251 XN Laren, The Netherlands
Chamber of Commerce (KvK) Number: 94408653 – Amsterdam
Email: [email protected]

2. Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data: First name, last name, username, or similar identifiers.
Contact Data: Email address, telephone number, billing address, and delivery address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and manage our services.
To manage customer relationships, including communicating with you.
To comply with legal obligations.
To process payments and manage billing.
To improve our website, services, and user experience.
To send you marketing communications (where you have consented).

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: Where you have given explicit consent for us to process your data.
Contractual Necessity: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where processing is necessary for compliance with legal obligations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.

5. Data Sharing

We do not share your personal data with third parties unless:

It is necessary for the performance of our services (e.g., payment processors, delivery services).
We are required to do so by law or in response to legal processes.
You have provided your explicit consent.

6. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA). In the event of such transfers, we will ensure appropriate safeguards are in place as required by GDPR.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

8. Your Rights

Under the GDPR, you have the right to:

Access your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to the processing of your personal data.
Request the restriction of processing your personal data.
Request the transfer of your personal data to another party.
Withdraw your consent at any time.

To exercise your rights, please contact us at [Insert Contact Information].

9. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Cookies

Our website uses cookies to enhance your browsing experience. For more information, please refer to our [Cookie Policy].

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and you will be notified via email or on our website.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: Heideveldweg 32 1251 XN Laren

This template covers the basics for GDPR compliance in the Netherlands. You can add further details or adjust it to better fit the specific services and data handling practices of Flowbaze B.V.